Refund Policy – Avystar

At Avystar, we are committed to providing high-quality pharmaceutical and nutraceutical products. However, if you are not entirely satisfied with your purchase or have received a damaged or incorrect product, we’re here to help.

🔁 Eligibility for Refund

Refunds will be considered only under the following conditions:

• The product is damaged, defective, expired, or wrongly delivered.

• The issue is reported within 48 hours of receiving the product.

• The product is unopened, unused, and in its original packaging.

• A valid invoice and proof of purchase is provided.

📋 Non-Refundable Items

We do not offer refunds under the following circumstances:

• Change of mind or personal dislike after delivery

• Opened or partially used products

• Products returned after 48 hours of delivery

• Products damaged due to customer mishandling

💼 Refund Process

1. Email us at marketing@avystar.com or call +91‑70425‑83594 within 48 hours of delivery.

2. Share order details, product photo, and a brief description of the issue.

3. Once approved, a refund or replacement will be processed within 7–10 business days.

4. Refunds will be issued to the original mode of payment.

🚚 Return Shipping

• In most cases, return shipping costs will be covered by Avystar for damaged/wrong items.

• For other eligible returns, the customer may be required to handle the return logistics.

🔐 Important Notes

• Avystar Pharma reserves the right to refuse refunds if return conditions are not met.

• The refund policy may be updated at any time without prior notice. Please refer to the most recent version on our official website.

For refund or return support, please contact:
📧 help@avystar.com
📞 +91‑70425‑83594

Avystar – Evoking Excellence in Every Formulation